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What should you do if your Athens home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your family – against the various risks you might encounter, like burglary, flooding, and fire. Although your home might be ready, that doesn’t automatically mean you are. Do you understand what to do if your Athens home alarm system goes off? The blasting of an alarm can be shocking, disorienting, and may incite panic. Your best bet is to stay composed and adhere to these easy tips.

Actions to Take If Your Home Alarm System In Athens Goes Off

It’s a circumstance no one wishes to encounter, but it’s also why you put in a home alarm system from the outset. You’re awakened from a deep sleep with the distinct blasting of an alarm after a home security component has been activated. What are you going to do?

  1. Try not to panic. This is easier said than done when your home security alarm is ringing loudly, and your pulse is racing. But keeping a cool head is the optimal way to assess what’s going on. Avoid the impulse of trying to handle the emergency alone and let your monitoring specialists and first responders carry out their job.
  2. Take care of your family members. Your primary concern should be your family and moving them out of harm’s way. In the event of a break-in, this might mean moving to a predetermined safe room as far away from entrances as possible. Chances are your alarm may have frightened away the intruder, but it’s always better to be safe than sorry. If there’s fumes or a blaze, you ought to exit your residence without delay.
  3. Grab your phone. In this day and age, the majority of individuals carry their smartphones with them always, but you might neglect to grab it during an emergency. You’ll want to have it. You’ll be able to stay connected with your monitoring experts and receive updates through your home security app.

Collaborate With Your Round-the-clock Monitoring Specialists

The moment your home alarm system in Athens goes off, your 24/7 monitoring experts will spring to action. Their first step is to verify your alarm, and that means getting in contact with you. The protocol they abide by depends on the kind of emergency. For example, if a medical emergency occurs, one attempt will be made to contact you before assistance is deployed. If you have a break-in - the most common type of alarm - a monitoring agent will follow these steps to reach out to you:

  • An effort will be made to contact you using the central command panel. You will usually be asked for a passcode.
  • If that is not successful, a call is made to your main contact number.
  • An alternate number or first emergency contact is attempted next.
  • If you still can’t be reached, local police officers are deployed.
  • Your monitoring professionals will try to reach you again after the proper authorities are alerted.

If you're not able to interact with the monitoring team, don’t fret. Support will still be sent even when you're not available to confirm the emergency.

Prepare for any situation with a Vivint home alarm system in Athens

Get prepared for any situation with a modern home alarm system in Athens from Vivint. Dial (706) 800-8603 to start designing your home’s defense today.